Terms of Service

01Who we are and what you are buying

Phantom DMA ("we", "us") sells time-limited licence keys for cheat software that runs on a second computer and connects to your gaming PC through a DMA card. A key unlocks one product (for example Wardogs or Rust) for the number of days shown at checkout. You are buying a licence to use the software for that period. You are not buying the software itself, and nothing here transfers ownership of it to you.

The customer dashboard, in-game menu, loader and web radar are provided by our software platform partner and rebranded for Phantom DMA. Their systems enforce the rules described below.

02Keys, accounts and activation

• Your key is delivered on the invoice page as soon as your payment confirms. Delivery is automatic. There is no manual step. Keep the invoice link: it always shows your keys.
• A key counts as delivered once it shows on your invoice page or arrives in your email, whichever happens first.
• Redeeming a key adds its days to your account. Days stack: redeeming a 30 day key while you still have 10 days left gives you 40.
• Keys are single-use and tied to the account that redeems them. They cannot be transferred, resold, split or shared.
• Checkout asks for an email address. Your keys are sent there and a store account is created for that address so you can find every order again. The first password is in that email, and you can change it once you log in.
• You are responsible for keeping your account credentials private. Anything done with your account is treated as done by you.

03Hardware lock and resets

To stop key sharing, your licence locks to the hardware it is first used on: the gaming PC (the target) and the second PC that runs the loader (the host). If you change hardware you can reset each lock yourself from the dashboard once every 30 days. If you need more than that, open a ticket with the reason and we will look at it case by case. Repeated resets that look like sharing will be refused and may lead to the account being closed.

04Updates, freezes and downtime

Games patch, and every patch can break the cheat until we update it. When a product is marked as updating, detected or offline on our status page, every active key for that product is frozen: the countdown stops and no time is lost. It resumes automatically when the product is marked undetected again. Because of this, a freeze is not grounds for a refund.

We aim to have every product back within hours of a patch, but we do not guarantee any update time, uptime or set of features. Features may be changed or removed between versions.

05Replacements and refunds

• A supported setup means a supported DMA card with supported firmware, a second PC that meets the requirements, and a compatible game version. If the cheat will not run on a supported setup, we will work with you to get it running, and replace the key if we cannot.
• If we still cannot get it working on a supported setup, we refund the key the way you paid. Card payments go back to the same card and never to another card, account or wallet. Crypto payments go back in the coin you paid with, minus network fees.
• Refunds are not given for change of mind, unsupported hardware, hardware you were told about before buying, time lost to your own setup, a game ban, or time that was frozen under section 04.
• Keys bought with a discount are final sale. That covers any code, review reward, sale price or other offer. They are never refunded or swapped for cash, but a discounted key that will not run on a supported setup is still replaced.
• Crypto payments are final once confirmed. Card payments follow sections 06 to 08.

06Payments and card charges

• Prices are in US dollars. Card payments are charged in US dollars, and your bank may add its own fee for converting the currency.
• Card payments add a card fee that covers what the payment costs us. It depends on the country your card is from and is always shown before you pay.
• Card payments are handled by our card payment processor, and your bank may ask you to confirm the payment. We never see or store your full card number.
• Only pay with a card that is yours or that you have permission to use. By paying you confirm that you do.
• To stop fraud we may refuse or cancel an order, ask you to confirm who you are or that the card is yours, or turn off card payments for an account. If we cancel a paid order before its key is delivered, we refund it in full.
• When you pay by card we keep a record of the order that shows who placed it and that it was delivered: your IP address, browser and device, the time you agreed to these terms, the bank's checks on the payment, and when your key was shown, copied, emailed, redeemed and used. The Privacy Policy explains what we keep and for how long.

07Instant delivery and your right to cancel

Keys are digital and delivered the moment your payment goes through. In some countries, including the UK and the EU, buyers can cancel an online purchase within 14 days. That right ends for digital content once delivery has started, if the buyer asked for it to start straight away and accepted that they lose the right to cancel. At checkout you tick a box that does exactly that, so once your key is delivered the order cannot be cancelled.

This does not change the replacements and refunds in section 05, or your rights if a product is faulty.

08Chargebacks and payment disputes

If something is wrong with a payment, open a ticket or email support@phantomdma.cc before you contact your bank. A refund from us goes back to your card, and a ticket is the fastest way to sort out a problem.

By buying, you agree not to dispute or reverse a card payment for a key that was delivered to you, unless the card was used without your permission. Keys bought with a discount are final sale, and this applies to them in full.

If a payment is disputed anyway:

• we contest it and send your bank the records of the order: when and from where it was placed, your agreement to these terms, the bank's own checks on the payment, the delivery of the key, and when it was viewed, copied, emailed, redeemed and used;
• we may close the account and cancel any key on it, including keys from other orders;
• card payments are blocked for that card, email address, account and device;
• disputing a payment for a key you received, without a good reason, breaks these terms.

Filed a dispute by mistake? Your bank can withdraw it. Tell us in a ticket as well.

09Acceptable use

You may not:

• share, rent, resell or give away keys, accounts or the software;
• reverse engineer, decompile, dump, modify, redistribute or leak any part of the software, the loader or the menu;
• use the software to attack, harass or defraud anyone, or to interfere with our systems or our platform partner's systems;
• use bots, scrapers or automated tools against the store, the dashboard or the API without written permission;
• buy for someone who is not allowed to buy under these terms.

Breaking these rules ends your licence immediately, with no refund, and may result in the account and any linked accounts being closed.

10Risk and disclaimer

You understand that using third party software with online games breaks those games' rules and can result in your game account being banned or your hardware being flagged. You use the software entirely at your own risk. We are not responsible for game bans, lost game accounts, lost items, lost progress or anything else that happens in a game.

The software is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement. To the fullest extent the law allows, our total liability to you for anything arising from these terms or the software is limited to the amount you paid us for the key concerned in the 30 days before the claim.

Nothing in these terms takes away rights you have by law where you live, or limits liability that the law does not allow us to limit.

11Not affiliated

Phantom DMA is not affiliated with, endorsed by or associated with Facepunch Studios, Bulkhead, Team17, Valve, Activision, Steam or any game developer or publisher. All game names and marks belong to their owners and are used only to say which game a product works with.

12Termination

We may suspend or close an account, and cancel any key on it, if these terms are broken, if a payment on it is disputed, if we are required to by law, or if we stop selling a product. If we discontinue a product, keys with remaining paid time on that product are refunded for the unused portion. Sections 05 to 10 survive termination.

13Changes to these terms

We may update these terms. The date at the top always shows the current version. Changes apply to purchases made after they are published. The terms in force when you bought a key apply to that key, and we keep a copy of every version.

14Contact

Questions, replacements and refunds are handled through support tickets, on our Discord or by email at support@phantomdma.cc. Include your invoice id and, if you have redeemed the key, your dashboard username.